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Return & Refund Policy
Thank you for shopping with us. We want you to have a smooth and reliable experience. Please read our Return & Refund Policy carefully:
1. Returns
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Products can be returned within 14 days of delivery.
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Items must be unused, unopened, and in original packaging.
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Returns are accepted only if the product delivered is wrong, damaged, or defective.
2. Refunds
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Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 5–7 working days.
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Refunds will be issued through the original payment method.
3. Exchanges
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We only replace items if they are defective, damaged, or incorrect.
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For exchange requests, please contact us within 48 hours of receiving the order.
4. Non-Returnable Items
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Opened, used, or damaged products
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Discounted or promotional items
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Health and nutraceutical products once opened (for safety reasons)
5. Contact Information
For any return or refund queries, please contact us:
Email: synaxispharma@gmail.com
Phone: 03217577880
WhatsApp: 03137577880
